Tuesday 6 October 2009

Change alchemy: Broadcast wins

In any change process, some aspects will go well and some aspects will not. It is in the nature of human communication (aka gossip) that the negatives will be discussed far more.

An effective change leader understands this and seeks to counter balance by ensuring the good news is broadcast as well. This will also help people see a connection between their efforts and the results being achieved.

How well do you broadcast the good news?

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